What must a family receive when making arrangements besides a General Price List (GPL)?

When making arrangements, families must receive an itemized receipt of their expenses in addition to the General Price List (GPL). This requirement is rooted in the Federal Trade Commission's Funeral Rule, which mandates that funeral providers must disclose prices and provide itemized statements to consumers. The itemized receipt serves to enhance transparency by breaking down the specific costs associated with the services and merchandise selected by the family, thereby allowing them to understand exactly what they are paying for.

This receipt helps families keep track of their financial commitments and ensures that they are aware of how each service or product contributes to the overall expense. Providing a clear breakdown of charges promotes consumer rights and allows families to make informed decisions regarding their funeral arrangements.

While other options, such as a copy of the funeral service plan or a list of available merchandise, may be useful for families during the arrangement process, they are not mandated in the same way that the itemized receipt and GPL are. Similarly, a summary of state regulations, although important in the broader context of funeral service compliance, is not a specific requirement during the arrangement process as it pertains to pricing transparency.